The technology industry relies heavily on data-driven decisions. Online forms are an excellent way to collect data and gain insights quickly. MakeForms is a powerful online form builder that technology companies can use to create customised and secure forms to collect data for various purposes. With MakeForms, companies can create customised forms to collect information from their customers, employees, or partners with ease.

There are several situations where online forms can be useful for technology companies. For example, forms can be used for lead generation, customer feedback, employee feedback, product or service feedback, event registration, and more. With MakeForms, technology companies can capture data digitally, which has several benefits, such as saving time and resources, improving accuracy and speed, and making it easier to analyse and report on the data collected.

Technology companies should use online forms when they need to collect data from their stakeholders, such as customers, employees, or partners. They can use these forms to collect feedback, suggestions, ideas, or any other information that can help them make informed decisions. Online forms can be used anywhere, whether it is on the company’s website, social media, or email.

7 Best Practices for Crafting Highly Effective Online Forms in the Technology Sector through MakeForms:

Keep it simple

Create simple yet effective forms that are easy to understand and fill out

Use conditional logic

Use conditional logic to show or hide certain form fields based on the user’s responses, making the form more personalised and relevant to the user.

Custom branding

Customise the forms to match their branding, making the form look professional and trustworthy.

Use workflows

Create workflows that automate certain actions based on the user’s responses, such as sending an email confirmation or updating a CRM.


MakeForms allows multiple users to collaborate on a single form using teams feature, making it easier to create and manage complex forms.

Security compliance

MakeForms complies with several security and privacy regulations, such as SOC 2, ISO 27001, HIPAA, GDPR, PIPEDA, CCPA, and Australia DPA, ensuring that the data collected is safe and secure.

By following these tips, you can create an online form that is user-friendly, professional, and effective in capturing data.

The types of questions to include in a form 

  • Contact information: Name, email address, phone number, and company name.
  • Technical expertise: Inquire about the user’s level of technical knowledge and the technologies they are most accustomed to.
  • Product or service usage: Inquire as to whether the user currently makes use of any of your goods or services, and if so, how regularly and how contentedly.
  • Product or service feedback: Request their opinions on it, along with what they enjoy, dislike, and suggestions for changes.
  • Technical support: Ask the user if they have any technical support queries or problems, and if so, find out how they prefer to receive assistance (e.g., email, phone, chat).
  • Product or service interest: Inquire about the user’s interest in one or more of your other products or services, and if so, specify which ones.
  • Demographics: Ask the user about their age, gender, profession, and industry.
  • Referral sources: Ask them how they learned about your technological solutions, who referred them, and whether they would recommend you to others.

Types of Forms used in the Technology Industry

Contact Form

Allow website visitors to send messages to the site owner or support team

Feedback Form

Collect feedback and suggestions from users

Support Ticket Form

Used to submit support tickets for technical issues

Survey Form

Conduct online surveys and gather feedback

Registration Form

Collect user registrations and encourage account creation.

Login Form

Get started with user authentication and login

Payment Form

Collect payments or donations online

Order Form

Allow customers to place orders for products or services

Appointment Form

Schedule appointments with clients or customers.

Subscription Form

Collect email addresses for email marketing purposes

Lead Generation Form

Capture leads for sales and marketing purposes

Job Application Form

Collect job applications and resumes.

Event Registration Form

Manage event registrations and ticketing.

Contact Tracing Form

Collect contact tracing information for public health purposes

Bug Report Form

Report bugs or issues with software or applications

Customer Satisfaction Form

Gather feedback on customer satisfaction.

User Onboarding Form

Gather information from new users and guide them through the onboarding process

Knowledge Base Form

Collect articles or other content for a knowledge base.

Browse free templates here

Let MakeForms help grow your tech empire!