If you’re in the tourism industry, online forms must be a daily part of your business! Their benefits are multi-fold. Firstly, online forms make it easy to collect customer information and feedback, enabling you to understand customers requirements better. Secondly, online forms can help tourism businesses streamline operations and reduce errors by automating processes. Thirdly, online forms provide a secure and efficient way to handle sensitive data such as payment information. All this combined, can help you to improve customer service, save time and money, and stay competitive in the tourism industry.

Online forms can not only collect information, but they can also create a workflow end to end.  You can use online forms to collect customer feedback after a tour or experience, automate booking and payment processes, capture data digitally and get real-time analytics and insights. This means that you have access to data to make informed decisions to grow your business with ease.

Our forms can be embedded to your website, published on social media channels, and shared within email campaigns to make it easy for customers to interact with them. By using MakeForms, tourism businesses can benefit from a range of advanced features, such as conditional logic, workflows, and data organization, to make online forms more efficient and effective.

7 Best Practices for Crafting Highly Effective Online Forms in the Tourism Sector through MakeForms:

Use conditional logic

Show or hide fields based on user responses. This can help make forms more user-friendly and reduce confusion.

Keep it short

Too many questions can be overwhelming for users, so it is important to keep forms concise and only include questions that are necessary.

Use branding and design

Enjoy custom branding and form design; use this feature to create a professional and consistent look for your forms.

Test the form

Before publishing the form, it is important to test it thoroughly to ensure it is functioning as intended and all necessary fields are included.

Use workflows

MakeForms offers workflows, which can help streamline the process and ensure that responses are directed to the right people or departments.

Verified Submissions

Gather verified submissions by using our OTP verification feature to ensure that form submissions are legitimate and not spam.

Ensure security and compliance

MakeForms offers a range of security and compliance features, including data encryption SOC-2 and HIPAA compliance, which can help ensure that sensitive information is protected.

By following these tips, you can create an online form that is user-friendly, professional, and effective in capturing data.

The types of questions to include in a Tourism Sector form 

  • Destination: Collect the destination(s) of the traveler to better understand their travel patterns.
  • Travel Purpose: Collect the purpose of the traveler’s visit such as vacation, business, or study, which can help in marketing and product development.
  • Travel Budget: Ask travelers to indicate their budget to help tourism providers understand their target audience and adjust their pricing strategies.
  • Accommodation: Ask travelers to indicate their preferred type of accommodation such as hotel, guest house, or Airbnb to help tourism providers understand their target audience.
  • Activities: Collect information on the type of activities the traveler is interested in such as adventure, culture, or relaxation.
  • Duration of Stay: Ask travelers to indicate the length of their stay, which can help tourism providers manage their resources and plan for future bookings.
  • Transportation: Collect information on the traveler’s preferred mode of transportation such as flight, train, or car rental to help tourism providers understand their target audience.

Types of Forms used in the Tourism Industry

Customer Feedback

Collect feedback from customers to improve services, understand their satisfaction levels, and identify areas for improvement.

Event Registration

Allow customers to register for events such as tours, workshops, and activities and collect information such as their name, contact details, and preferences.

Booking Request

Allow customers to request bookings for accommodations, transportation, and activities and collect information such as their preferred dates, budget, and special requests.

Pre-Arrival Information

Collect information such as dietary requirements, mobility needs, and flight details from customers before their arrival to ensure a seamless experience.

Tour Guide Application

Collect applications from potential tour guides, including their experience, qualifications, and availability.

Employee Feedback

Collect feedback from employees to improve operations, understand their satisfaction levels, and identify areas for improvement.

Marketing Survey

Gather data on customer demographics, preferences, and interests to inform marketing campaigns and target messaging effectively.

Travel Insurance Claim

Allow customers to submit travel insurance claims and collect relevant information such as their policy number, travel details, and supporting documents.

Travel Health Declaration

Collect health and vaccination information from travellers before they embark on their trip to comply with regulations and ensure the safety of other travellers.

Travel Itinerary

Allow customers to create and save their travel itineraries, and collect information such as their destinations, activities, and budget to personalize recommendations and improve their experience.

Browse free templates here

Transform your tourism business with MakeForms!