If you’re in the tourism industry, online forms must be a daily part of your business! Their benefits are multi-fold. Firstly, online forms make it easy to collect customer information and feedback, enabling you to understand customers requirements better. Secondly, online forms can help tourism businesses streamline operations and reduce errors by automating processes. Thirdly, online forms provide a secure and efficient way to handle sensitive data such as payment information. All this combined, can help you to improve customer service, save time and money, and stay competitive in the tourism industry.
Online forms can not only collect information, but they can also create a workflow end to end. You can use online forms to collect customer feedback after a tour or experience, automate booking and payment processes, capture data digitally and get real-time analytics and insights. This means that you have access to data to make informed decisions to grow your business with ease.
Our forms can be embedded to your website, published on social media channels, and shared within email campaigns to make it easy for customers to interact with them. By using MakeForms, tourism businesses can benefit from a range of advanced features, such as conditional logic, workflows, and data organization, to make online forms more efficient and effective.
7 Best Practices for Crafting Highly Effective Online Forms in the Tourism Sector through MakeForms:
Show or hide fields based on user responses. This can help make forms more user-friendly and reduce confusion.
Too many questions can be overwhelming for users, so it is important to keep forms concise and only include questions that are necessary.
Enjoy custom branding and form design; use this feature to create a professional and consistent look for your forms.
Before publishing the form, it is important to test it thoroughly to ensure it is functioning as intended and all necessary fields are included.
MakeForms offers workflows, which can help streamline the process and ensure that responses are directed to the right people or departments.
Gather verified submissions by using our OTP verification feature to ensure that form submissions are legitimate and not spam.
MakeForms offers a range of security and compliance features, including data encryption SOC-2 and HIPAA compliance, which can help ensure that sensitive information is protected.
By following these tips, you can create an online form that is user-friendly, professional, and effective in capturing data.
The types of questions to include in a Tourism Sector form
Collect feedback from customers to improve services, understand their satisfaction levels, and identify areas for improvement.
Allow customers to register for events such as tours, workshops, and activities and collect information such as their name, contact details, and preferences.
Allow customers to request bookings for accommodations, transportation, and activities and collect information such as their preferred dates, budget, and special requests.
Collect information such as dietary requirements, mobility needs, and flight details from customers before their arrival to ensure a seamless experience.
Collect applications from potential tour guides, including their experience, qualifications, and availability.
Collect feedback from employees to improve operations, understand their satisfaction levels, and identify areas for improvement.
Gather data on customer demographics, preferences, and interests to inform marketing campaigns and target messaging effectively.
Allow customers to submit travel insurance claims and collect relevant information such as their policy number, travel details, and supporting documents.
Collect health and vaccination information from travellers before they embark on their trip to comply with regulations and ensure the safety of other travellers.
Allow customers to create and save their travel itineraries, and collect information such as their destinations, activities, and budget to personalize recommendations and improve their experience.