Healthcare surveys offer a useful insight into the strengths and areas for improvement in healthcare facilities. They can help you make informed decisions and improve service levels. Healthcare providers can use this information to create a more positive patient experience, and improve the standard of care provided.
Create custom surveys with MakeForms and include a variety of question types, such as multiple-choice, open-ended, and rating scales. The tool also allows you to distribute surveys to specific groups of patients, track their responses, and analyze the results in real time.
When creating healthcare surveys, it’s crucial to include questions that address different aspects of the patient experience. Some examples of the types of questions you might include are:
There are various types of healthcare surveys, each with a specific purpose:
Measure the overall satisfaction of the patients with regards to their healthcare provider.
Assess the level of satisfaction among the patients with regards to the care provided by the healthcare provider.
Monitor how satisfied the patient was with the overall experience with the healthcare provider.
Take in the feedback from the patients regarding the hospital care to assess their overall perception.
Track patient experience with their healthcare provider, health plan, and/or other healthcare organizations.
Find out how content are the patients with their medication management.
Discover satisfaction levels of patients with their pain management.
Evaluate how satisfied are patients with the follow-up care provided for them.
Surveys that assess how satisfied the patients are with the professionalism of the staff.
Measure how satisfied the patients are with the cleanliness and hygiene condition in the hospitals.
Assess how safe the patients think they feel within the healthcare facility.
Discover insights from your patients of what they feel about the quality of care provided.
Gauge how satisfied the patients feel with communication with healthcare providers.
Collect information on how satisfied the patients are with the coordination of care between different providers.
Find out how content the patients were with their discharge process.
Get feedback from your patients about the inpatient care they were provided with.
Assess outpatient care standards and how satisfied the patients were with it.
Measure how happy patients were with the care provided by the emergency department.
Get better insights into patient’s satisfaction with the primary care provided.
Dig into specialty care services and find out patients’ satisfaction with it.
Assess behavioural health services based on the feedback provided by the patients.
Monitor feedback coming in for physical therapy services based on patient observations.
Track the progress of occupational therapy services based on the feedback provided by patients.
Measure the success of speech therapy services based on patients’ satisfaction levels.
Get insights on your rehabilitation services based on patients’ perceptions.
Track home health care services based on patients’ feedback.
Collect feedback about your hospice care services based on patients’ satisfaction levels.
Get insights about your palliative care services based on patients’ feedback.
Gather patients’ feedback and satisfaction with geriatric care services.
Monitors pediatric care services based on the feedback from the patients.
Track the progress of obstetrics and gynaecology services through patient insights.
Get feedback on oncology services by measuring the satisfaction levels among the patients.
Track cardiology service standards by measuring the satisfaction levels among the patients.
Assess neurology services by collecting feedback from patients.
Monitor your orthopaedics services based on the feedback given by the patients.
Assess urology service standards based on the feedback given by the patients.
Collect observations and insights for your endocrinology services from your patients.
Gather feedback on your gastroenterology services by collecting opinions and ratings from patients.
Assess nephrology services and collect points to improve based on patients’ satisfaction levels.
Find out more about your pulmonology services based on the patients’ feedback.
Keep track of the rheumatology department based on the feedback given by the patients.
Gather feedback from patients on the performance of your infectious disease services.
Assess allergy and immunology services based on patients’ satisfaction levels.
Collect feedback on your dermatology services with ratings and opinion polls.
Track the ophthalmology service standards based on the feedback given by the patients.
Collect observations about your otolaryngology services based on the patients’ satisfaction levels.
Measure patients’ satisfaction with surveys that assess plastic and reconstructive surgery.
Accumulate feedback to learn how to improve the patients experience with your radiology department.
Find out how happy your patients are with your anesthesiology services.
Assess how satisfied the patients were with the pathology services.