MakeFormsvsFormstack

Enterprise compliance.
Without the enterprise bill.

Formstack charges $83/month for 3 users with no HIPAA, locks compliance to Enterprise contracts, and makes cancellation hard. MakeForms gives you the same compliance stack from $69/month, self-serve, no contract.

Try MakeForms freeSee full comparison →
Teams that need compliance without contract lock-in
→ MakeForms — same compliance stack, no contract
HIPAA today, not after a sales cycle
→ MakeForms Pro at $69/mo, self-serve
On Formstack and looking for a way out
→ Migrate in days. Cancel on your terms.
PricingFormstack entry plan: $83/month for 3 users, 100 forms, and no HIPAA. MakeForms Pro: $69/month with HIPAA, team access, document automation, no contract.
Entry paid plan
MakeForms$69/mo (Pro)
Formstack$83/mo (Forms only)
Team access from
MakeForms$69/mo (Pro)
Formstack3 users at $83/mo
Contract / lock-in
MakeFormsCancel anytime
FormstackAnnual lock-in reported
HIPAA access from
MakeForms$69/mo (Pro)
FormstackEnterprise only
The real cost of Formstack

The compliance you need
shouldn't cost this much.

Three reasons Formstack's actual bill lands higher than expected, and what MakeForms charges for the same needs.

$83
per month — Forms only
3 users. 100 forms. No HIPAA. No docs. No e-signatures.
Entry plan with hard limits. Core compliance and automation are not included.
MakeForms Pro: $69/mo with HIPAA + docs + e-signatures + team access
$250
per month — Suite
Docs and e-signatures require the full suite.
To unlock forms + docs + sign in Formstack, teams move to Suite pricing.
MakeForms Pro: all three capabilities included at $69/mo
12mo
minimum commitment
Cancellation friction and annual lock-in in reviews.
Multiple verified reviews describe delayed cancellation and continued billing issues.
MakeForms: self-serve cancel-anytime billing
Start free — no contractSee MakeForms pricing →
Full comparison

Feature by feature. Nothing hidden.

Formstack claims sourced from public pricing/docs and verified user reviews.

FeatureMakeFormsFormstack
Pricing & Contract
Entry paid plan
$69/mo
Pro — HIPAA, team access, docs, e-sign
$83/mo
Forms only — 3 users, 100 forms
Contract requirement
None — cancel anytime
Annual billing encouraged
Cancellation issues documented in reviews
Self-serve cancellation
✓
Cancel from account settings
No cancel button
Multiple verified Capterra reviews
Forms + Documents + eSign together
✓
From Pro ($69/mo)
Suite at $250/mo
Submissions & Limits
Monthly submission limit
Unlimited — all paid plans
5,000 per form
Entry plan
Forms on entry plan
Unlimited
100 forms max
Multi-user team access
From Pro — $69/mo
Role-based permissions, no per-user fees
3 users at $83/mo entry
Extra users = add-on cost
Compliance & Privacy
HIPAA BAA
✓
From Pro ($69/mo) — self-serve
Enterprise only — custom pricing
Source: formstack.com/pricing
GDPR compliance
✓
✓
SOC 2 Type II
✓
✓
ISO 27001
✓
✓
Canadian data residency (PIPEDA / PHIPA)
✓
From Pro
✗
Australian data residency
✓
From Pro
✗
OTP / phone number verification
✓
✗
Features
Conversational (one at a time) forms
✓
✗
Step forms (multi-page)
✓
✓
Conditional logic
✓
✓
Document / PDF generation from form
✓
From Pro ($69/mo)
Suite only ($250/mo)
E-signatures
✓
From Pro
Suite only ($250/mo)
Custom domain hosting
✓
✓
Multi-language forms
✓
✗
Calculator / calculated fields
✓
✓
Fill form within email (AMP)
✓
✗
AI form builder
✓
✓
Concierge — forms built by our team
Included on yearly plans
✓
✗
Team & Integrations
Multi-user access with roles
✓
From Pro ($69/mo)
3 users on entry, add-ons for more
Salesforce integration
✓
✓
Salesforce-native version available
Keragon (HIPAA healthcare automation)
✓
✗
Zapier / Make
✓
✓
Payment collection
✓
✓
Verified Capterra review — about Formstack
"Next to impossible to cancel... I've been trying to cancel Formstack for 2 months and in the meantime they have been billing me..."
— Verified user, Capterra · Healthcare industry
No contract. No lock-in. Start free and upgrade when you're ready.
Start for free
Three things worth understanding

Where Formstack's model creates unnecessary friction.

Three patterns that come up most often, and how MakeForms handles the same situations.

Formstack
You pay $83/month and still can't get what you need.
Formstack's entry Forms plan at $83/month caps you at 3 users, 100 forms, and 5,000 submissions per form. There's no HIPAA, document generation, or e-signatures.
"The cost of Formstack can be prohibitive for smaller organizations with extensive needs."
— Verified user review, SoftwareAdvice
MakeForms
One price. What it says is what you get.
MakeForms Pro at $69/month includes HIPAA, document generation, e-signatures, team access, and regional residency options in one plan.
  • Pro at $69/mo — HIPAA + docs + e-signatures + team access
  • No per-user fees or add-ons to unlock core features
  • Self-serve onboarding — no sales call
  • Cancel any time from account settings
Formstack
Cancelling is harder than it should be. Verified.
Multiple verified reviews across Capterra and G2 describe similar cancellation friction: no self-serve cancel button, continued billing, and annual lock-in surprises.
"Horrific customer service, sneaky contract terms, impossible to cancel."
— Verified user, Capterra
MakeForms
Cancel from your dashboard in 30 seconds.
MakeForms has no annual contract requirement. Month-to-month billing and self-serve cancellation in account settings.
  • Cancel any time from Account Settings
  • No annual contract on any plan
  • Monthly billing with optional annual savings
  • Retention by value, not lock-in
Formstack
The Suite is built for enterprise document automation.
Formstack Suite is powerful for high-volume enterprise document workflows. Many teams replacing a form builder don't need that full architecture.
"Great for heavy enterprise workflows, overkill for simple form operations."
— Summarized from public user feedback
MakeForms
Forms, documents, and e-signatures from $69/month.
MakeForms Pro covers form collection, PDF generation, and e-signatures in one plan without forcing a suite upgrade.
  • Conversational, step, and standard forms
  • PDF generation from form responses
  • E-signatures embedded into generated documents
  • All from Pro without suite pricing
Ready to move off Formstack?
Start free. No contract. Our team can migrate your forms if needed.
Start for free
Pricing comparison

What you actually pay to get what you need.

Prices shown are annual billing. Formstack prices from formstack.com. MakeForms prices current as of 2026.

MakeForms
makeforms.io/pricing
Pro — the plan that beats Formstack
HIPAA, team access, docs, e-signatures — one plan
$69
/mo
Agency
For teams managing multiple clients
$149
/mo
Key difference
No annual contract on any plan. Cancel from account settings any time.
Formstack
formstack.com/pricing
Forms — entry plan
3 users · 100 forms · 5,000 submissions/form
$83
/mo
Suite — forms + docs + sign
Bundled platform
$250
/mo
Enterprise — HIPAA starts here
Custom pricing · sales call required
Custom
contact sales
Key difference
HIPAA requires custom Enterprise. Document features require Suite at $250/mo.
The honest verdict

Who Formstack is optimized for. And where MakeForms wins.

Formstack is capable. The key is whether its pricing model and contract terms match your team.

MakeForms
Teams that need compliance without an enterprise contract
HIPAA, SOC 2 Type II, ISO 27001, and GDPR from $69/month, self-serve.
→ MakeForms Pro at $69/mo
MakeForms
Healthcare and NGOs needing HIPAA now
Formstack HIPAA is enterprise-only. MakeForms includes HIPAA BAA on Pro.
→ MakeForms Pro at $69/mo
MakeForms
Teams that want forms + docs + e-signatures without Suite
Formstack bundles these at $250/mo Suite. MakeForms includes them at $69/mo Pro.
→ MakeForms Pro at $69/mo
MakeForms
Teams burned by difficult cancellation
MakeForms is self-serve with cancel-anytime billing and Concierge migration help.
→ Start free, migrate in days
Consider Formstack if...
Salesforce-native workflows are a strict requirement
Formstack has a Salesforce-native option for teams deeply centered on Salesforce.
→ If Salesforce-native is mandatory and cost is secondary
Consider Formstack if...
You need enterprise-scale document workflow automation
Formstack Suite can fit high-complexity enterprise automation programs.
→ Best suited for enterprise budgets and contract tolerance
Start free — takes 60 seconds
Switching from Formstack

Moving takes days. Not months.

Formstack forms can be complex. AI builder and Concierge make rebuilding fast.

1
Start your MakeForms account
Free plan, no credit card, ready in under a minute.
2
Rebuild with AI or use Concierge
Use AI form builder or have our team build inside your account on eligible yearly plans.
3
Reconnect integrations and workflows
Set up CRM, documents, notifications, and custom logic.
4
Cancel Formstack on your terms
Run both tools in parallel, then cancel before your next billing date.
Start free accountLearn about Concierge →
Still have questions about switching? We'll walk you through it.
Or start free →
FAQ

Questions people ask before switching.

Is MakeForms a good Formstack alternative?+

Yes — MakeForms Pro at $69/month includes HIPAA, team access, document automation, and e-signatures. Formstack's entry plan is $83/month with 3 users and no HIPAA.

Why is Formstack so expensive?+

Formstack pricing is suite-oriented. Forms plan starts at $83/month, docs + sign require Suite at $250/month, and HIPAA requires Enterprise.

Does Formstack require an annual contract?+

Formstack strongly encourages annual billing and users report cancellation friction. MakeForms is self-serve with cancel-anytime billing.

Does Formstack include HIPAA on all plans?+

No. HIPAA is available on custom Enterprise plans. MakeForms includes HIPAA BAA from Pro at $69/month.

How many users does Formstack's entry plan include?+

The entry Forms plan includes 3 users. MakeForms Pro includes multi-user team access without per-user fees.

What is Formstack Suite and do I need it?+

Suite bundles Forms, Documents, and Sign at $250/month. If you mainly need forms + docs + e-signatures, MakeForms Pro covers those at $69/month.

Is MakeForms cheaper than Formstack?+

Generally yes. MakeForms Pro is $69/month with core compliance and automation features; Formstack starts at $83/month for Forms only.

Can I migrate from Formstack to MakeForms easily?+

Yes. Most teams migrate in days with AI builder or Concierge support and run both platforms in parallel during transition.

Does Formstack have submission limits?+

Yes. Entry Forms plan includes 5,000 submissions per form and 100 forms total. MakeForms has no submission limits on paid plans.

Can I cancel Formstack easily?+

Multiple verified reviews report cancellation difficulty. MakeForms offers self-serve cancellation from account settings.

Full compliance. No contract. Start free.

HIPAA, SOC 2, ISO 27001, document automation, and team access — from $69/month, self-serve.

Start for free