Forms

Why is Typeform so expensive?

calendar-iconJul 22, 2024 |time-icon , read

Why-is-Typeform-so-expensive
  • Typeform is an excellent form builder for creating online surveys and quizzes, and it’s well known for being quite user friendly. However, it might not be the best choice for enterprises due to its limitations and Typeform pricing.
  • The free version also doesn’t offer much, and paid plans can get quite expensive for larger organizations, especially if they need features for data security and compliance.For eg, for enterprises that need multi-step forms or collect payments, Typeform might not provide enough features even at its higher pricing.
  • Lastly, some enterprises have also voiced concerns that Typeform doesn’t offer enough protection for sensitive business data, particularly when integrating with other apps.

Typeform has become a well-known choice in the world of form builders due to its user friendly interface and sleek design. It’s often a preferred choice to create forms like surveys, quizzes, and interactive evaluation forms. However, for enterprises with complex needs, Typeform’s expensive plans might not always be the best fit when compared to traditional forms, and in this blog, we help you understand why.

Secure and compliant forms are non-negotiable for many organizations today, especially when handling sensitive data. Online forms must meet strict regulations while also meeting the specific requirements of an enterprise. Typeform, while a great tool, still may not deliver the essential features and security, and its higher pricing could be a drawback for larger companies. Thankfully, there are Typeform alternatives tailored for enterprise needs.

Why Do Enterprises Need More?

While Typeform is excellent for creating visually appealing forms, the needs of enterprises often go beyond aesthetics. Gathering important survey data, creating customer surveys, and even streamlining workflows require forms that are not just engaging but also adaptable, secure, and compliant. Even with high pricing, Typeform comes with several limitations:

Even after charging hefty prices, Typeform still poses many imitations:

  • Limited Customization: Free and basic Typeform plans don’t allow for much flexibility for design. This can be a challenge for businesses looking to design their forms using a specific brand tone. For example, a financial institution may not want forms with casual, playful designs. A lack of customization can undermine a customer’s trust and an enterprise’s professionalism.
  • Limited Conditional logic: Many enterprises rely on forms that adjust based on user input, using “conditional logic.” However, some Typeform plans don’t offer this feature, limiting the ability to ask follow-up questions based on user responses. This can affect the collection of accurate, relevant data for different user segments.
  • Integration Permissions: Integrating Typeform with other apps like CRM or Google Sheets is important for smooth operations. However, Typeform’s complex permission settings can cause security concerns, making it less ideal for businesses that need strict data protection.
  • Team Management: Users are required to upgrade to the Business Plan if they want to unlock team management features. This costs $99/month, a not very affordable option for a lot of small enterprises.

Typeform Plans: A Breakdown

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Typeform offers various plans, each with distinct features and limitations. Here’s a breakdown:

  • Free Plan: Ideal for personal use or simple forms, but with limitations. You can only create up to 10 questions, and design customization is minimal, making it harder to design according to your business’s branding. Advanced features, file uploads, data collection options, and integrations are limited too.
  • Basic Plan ($25/month): An upgrade with the ability to ask up to 100 questions. Customization is still limited, but you gain access to conditional logic and a few external tool integrations.
  • Plus Plan ($59/month): This plan gives more flexibility with up to 1,000 questions and full design customization to match your brand. You can also get to more complex logic and integration options with a wider range of tools.
  • Business Plan ($99/month): Ideal for extensive forms, offering unlimited forms. It also includes team management features and add-ons for GDPR compliance or industry regulations (like HIPAA for healthcare), though this compliance is not built-in. VIP support is also included. For enterprises needing to manage teams, this plan also includes a multilingual option and advanced compliance tools.

Takeaway: While Typeform offers free and basic options, businesses with complex needs may require advanced features and customization found in higher-tier plans, which can be more expensive.

Typeform Costs vs. Business Needs

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Upgrading to paid plans unlocks more features, but the price increase is significant. For example, moving from the Basic to the Plus plan nearly doubles the monthly cost just to access custom Typeform branding and logic functions. This price hike can be a burden for small businesses or individual operators who want to get by using basic functionalities at an affordable rate. Additionally, to use Typeform’s multilingual feature, users must upgrade to the Business plan.

Let’s take the example of a freelancer or small business owner who needs to gather customer survey data or contact info. Upgrading to the Plus plan just for custom branding and logic features might not be the most effective choice for them.

On the other side of the spectrum – Is Google Forms the right typeform alternative?

As we’ve seen Typeform is definitely known for its visually engaging and interactive forms, but with it’s restrictively priced plans, the mind immediately compares everything back to Google Forms. Google Forms a simpler solution, most of us are familiar with – and may have used it for many-a school and college projects! Google Forms is more streamlined and is widely accessible and of course completely free.

Google Forms does provide essential features like basic customization, data collection, and seamless integration with Google Sheets, making it a popular choice for those looking for a cost-effective solution. However, it lacks the advanced design elements, conditional logic capabilities, security compliances needed for larger industries, that Typeform provides. If you’re focused on a budget-friendly way to collect data and survey responses, Google Forms is the way to go.

But this begs the question – is there nothing in between? Where are the other Typeform alternatives?

Filling the Gaps as a Better Alternative: MakeForms

If you’re looking for a better Typeform alternative that fills in the gap, then MakeForms is a fantastic online form builder to consider. It is designed to stand out as an excellent choice for businesses with advanced needs like multi-step forms, multitude of embedding options, AI driven templates, security compliances, all packaged into an extremely user-friendly interface.

Basically, MakeForms equals limitless growth, allowing businesses to scale their form-building needs without restrictions as they expand.

What’s better – with a similar UI and UX to Typeform, users are very likely to find their transition super smooooth from Typeform as well as Google Forms. Plus, MakeForms simplifies the process of switching by allowing easy form migration from Typeform or Google Forms!

How MakeForms Solves Key Issues:

  • Data Security: MakeForms takes pride in offering default encryption, backups, and compliance certifications like SOC 2 and ISO 27001. It also has GDPR compliance, HIPAA compliance, PIPEDA compliance and more.
  • Custom Storage and Permissions: MakeForms lets users choose from six data centers and control where their data is stored not just from account level but also from the workplace level. Unlike Typeform, it provides granular permission settings, giving teams full control over data access and ensuring top-tier security.
  • Dynamic Forms & Features: MakeForms allows businesses to create dynamic forms with conditional logic and offers improved workflows. It also comes with advanced features like quick email verification, customizable placeholder values, and multilingual forms.
  • Detailed Analytics: Additionally, MakeForms offers tools to analyze the data collected, it even integrates seamlessly with Google Tag Manager, enabling you to efficiently track and manage form performance and user interactions across different platforms. MakeForms also has great form analytics in the form of bar graphs making it easier for businesses to evaluate results.
  • Seamless Integration: While Typeform has integration limits and security concerns, MakeForms offers seamless integrations options with granular permissions, to make sure only necessary data is shared even within the teams.
  • With competitive pricing, enhanced capabilities, and strong support, MakeForms comes the closest to being a Typeform alternative, providing businesses with a secure, feature-rich, and cost-effective form-building solution.

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    FAQs

    Why is Typeform considered expensive for enterprises?

    Typeform’s pricing increases significantly as features get more advanced. For example, to use team management tools, businesses need to upgrade to the Business Plan, which costs $99/month. Enterprises requiring secure and compliant forms often find that Typeform lacks certain capabilities at lower price points, driving up costs as they upgrade plans.

    What are the limitations of Typeform’s free and basic plans?

    Typeform’s free plan is highly limited, offering only up to 10 questions and minimal design customization. This limits its usefulness for businesses that need custom branding and more sophisticated forms. Even the Basic Plan ($25/month) restricts customization and advanced tools like conditional logic, which are pretty important for collecting relevant data based on user responses today.

    How does Typeform handle security and data integration?

    Typeform offers basic data integration with other software, but some enterprises find its complex permission settings and lack of advanced security compliances like encryption to be a concern. While Typeform provides team management and compliance tools in its Business Plan, these features are add-ons and may not be robust enough for organizations that require strict data protection and compliance.