Introducing MakeForms Concierge

You don't have time
to build forms.
We'll build it for you.

The platform isn't the problem. Time is. MakeForms Concierge puts our team inside your account — building your forms, wiring your workflows, and handing you something that just works.

Built by MakeForms experts
Inside your own account
Included on yearly plans
Built by MakeForms experts
Your Concierge Setup — In Progress
You book the call
We gather your requirements
3
We build — you watch
4
Review & revisions
5
You go live
SC
Aisha from MakeForms Concierge Team
Building your Patient Intake form + PDF generation workflow
In Progress
Trusted by teams across healthcare, real estate, NGOs and enterprise
Supademo
UCSF
Dalhousie
Anytime Fitness
Crandall University
The NOD
The real reason forms don't get built

It's not the platform.
It's the calendar.

Every team we talk to knows what they need. They just can't find the time, the headcount, or the right person to sit down and actually build it. So it lives on a to-do list.

01
Your team is already at capacity The person who "should" build the form is running three other projects. It keeps getting deprioritised.
02
You hired MakeForms, not a form builder The platform is the easy part. The requirements, the logic, the workflow wiring — that's where it stalls.
03
DIY costs more than it looks Between learning curves, revisions, and back-and-forth — building it yourself often costs more in staff hours than outsourcing it outright.
04
Good enough isn't good enough A form that kinda works is almost worse than no form. When it handles healthcare intake or legal agreements, it needs to be right.
What is Concierge

Our team. Your account.
Done right.

Concierge isn't a support ticket or a template library. It's MakeForms experts sitting down with your requirements and building exactly what you need — inside your own account, owned by you from day one.

Form built from scratch to spec
We don't hand you a template. We take your specific requirements — fields, logic, conditions, branding — and build the form end to end.
Workflows wired and ready
If your form needs PDF generation, email notifications, integrations, or automation triggers — we set it all up. You don't touch a setting.
Compliance handled
We build with your industry's requirements in mind — whether that's healthcare intake, legal agreements, HR onboarding, or enterprise workflows. The form is built for your context, not a generic template.
Revisions until it's right
We don't hand it over and disappear. You review it, we refine it. The form goes live when you're satisfied — not when we've hit a deliverable count.
Yours to own and edit
Everything is built inside your MakeForms account. Once it's done, it's yours — full access, full control, no dependency on us to make changes later.
SC
Aisha — Concierge Specialist
MakeForms Expert Team
Building now
Requirements confirmed
Patient intake form with conditional logic for new vs returning patients, PDF generation with signature, and email delivery to clinic and patient.
Form structure and fields — complete
Conditional logic mapped — complete
PDF template and generation — in progress
Email notification setup
Client handover and walkthrough
Estimated completion Tomorrow by 3pm
How it works

From call to live form
in days, not months.

Four steps from booking to go-live. We handle everything in the middle.

1
Book your call

Pick a time that works. We come prepared with questions about your use case, not a sales pitch.

15–30 min
2
We gather requirements

Fields, logic, branding, integrations — we get the full picture before we write a single field.

Same day
3
We build it

Your form and workflow are built inside your account by our team. You can watch, give input, or let us run with it.

1–3 business days
4
You review and go live

We walk you through what was built, make any revisions, and hand it over. It's live when you say it's ready.

Same day
Pricing & Plans

Included on yearly.
Available for everyone.

Concierge is built into every annual plan — no add-on fees, no upgrade required. Or get it as a one-time service on any plan.

Scale
For agencies and enterprise teams
$133
/mo · billed annually
Concierge Included
5 forms built for you
Our team builds 5 forms + workflows inside your account
  • All Scale plan features
  • 5 forms built by MakeForms experts
  • Multi-account workflow setup
  • Dedicated concierge point of contact
  • Extended revision and support window
Get Scale Yearly
Complimentary Concierge builds are subject to form complexity. Simple to moderately complex forms are fully covered. For enterprise-grade workflows with advanced logic, multi-step automations, or third-party integrations, our team will scope the work on the call and advise accordingly. See complexity guide →
Not on a yearly plan?

Get Concierge as a
one-time service.

Any plan, any time. Book a call with our team and we'll scope your requirements, give you a fixed quote, and build exactly what you need. No subscription change required.

What's included in add-on builds
  • Requirements call with a MakeForms expert
  • Full form built inside your account
  • Conditional logic and multi-step flows
  • Workflow setup — PDFs, notifications, integrations
  • Revision round based on your feedback
  • Handover walkthrough + documentation
Pricing depends on scope. Most builds are quoted within 24 hours of the scoping call.
Complexity Guide

What counts as
covered?

The complimentary Concierge builds included with yearly plans cover most real-world form needs. Here's a clear breakdown so you know exactly what to expect.

✓ Fully covered
Patient intake, consent forms, registration forms
Service agreements and contracts with e-signature
HR onboarding and employee forms
Lead generation and enquiry forms
Conditional logic, branching, and multi-step flows
PDF generation + email delivery workflows
Standard integrations (Google Drive, Slack, email)
★ Scoped on call
Multi-form workflows with cross-form logic
Deeply custom PDF templates with complex layouts
Enterprise CRM or EHR integrations
Multi-language forms with translation workflows
Payment-gated forms with complex logic
Bulk form builds (5+ forms in a single request)
These are covered or quoted on the scoping call — not automatically excluded. We'll always be transparent about scope before we start.
Complexity note: Complimentary Concierge builds included with yearly plans are subject to form complexity. Our team assesses each request individually. When a build falls outside the included scope, we'll tell you upfront — with a clear quote before any work begins. There are no surprise charges.
FAQ

Everything you'd
want to know first.

What exactly does "built inside my account" mean? +

It means our team gets temporary access to your MakeForms account and builds everything directly in it — your forms, your settings, your integrations. Nothing is built on a staging environment and migrated over. When we hand it over, it's already live in your account and owned entirely by you.

How do I activate my Concierge builds on a yearly plan? +

Once your yearly plan is active, you'll find a Concierge booking link in your account dashboard. Book a call, come prepared with your requirements, and our team takes it from there. Launch yearly gets 3 builds, Scale yearly gets 5.

What if my form is too complex for the included build? +

We'll tell you upfront — before any work starts. On the scoping call, if your requirements go beyond what's included, we'll give you a clear quote for the additional scope. You decide whether to proceed. There are no surprise charges and no work begins without your approval.

How long does a typical Concierge build take? +

Most builds are completed within 1–3 business days after the requirements call. Complex workflows or enterprise integrations may take longer, which we'll communicate clearly during scoping. We don't give you a vague "a few weeks" — you get a specific delivery estimate before we start.

Can I use my Concierge builds across different forms? +

Yes. Each Concierge build covers one form and its associated workflow — notifications, PDF generation, integrations, and logic. If you're on Launch (3 builds) or Scale (5 builds), you can use each build for a completely different form with different requirements.

What if I'm not on a yearly plan? Can I still get Concierge? +

Absolutely. Concierge is available as a one-time add-on service for any MakeForms plan. Book a scoping call, we'll assess your requirements, and give you a fixed price quote. Most one-off builds are quoted within 24 hours of the scoping call.

Do I need to know exactly what I want before booking? +

No. "I need a patient intake form and I'm not sure what fields" is a perfectly fine starting point. The requirements call is specifically designed to draw out everything we need to know. Bring your rough idea, your existing process, or even just the problem you're trying to solve — we'll turn it into a spec.

What happens after the form is built? +

We do a handover walkthrough — a short call where we walk you through what was built, how to update it, and how to manage it going forward. After that, it's fully yours. We don't hold anything hostage or maintain a dependency. You have complete access to edit, duplicate, or modify everything we built.

· MakeForms Concierge

Your forms. Built.
By us. For you.

Stop leaving it on the to-do list. Book a call and we'll have your first form live faster than you'd believe.

Included in yearly plans
Available as one-time add-on
Built inside your own account
No code, no technical knowledge needed
Yours to keep and edit forever