You don't have time
to build forms.
We'll build it for you.
The platform isn't the problem. Time is. MakeForms Concierge puts our team inside your account — building your forms, wiring your workflows, and handing you something that just works.
It's not the platform.
It's the calendar.
Every team we talk to knows what they need. They just can't find the time, the headcount, or the right person to sit down and actually build it. So it lives on a to-do list.
Our team. Your account.
Done right.
Concierge isn't a support ticket or a template library. It's MakeForms experts sitting down with your requirements and building exactly what you need — inside your own account, owned by you from day one.
From call to live form
in days, not months.
Four steps from booking to go-live. We handle everything in the middle.
Pick a time that works. We come prepared with questions about your use case, not a sales pitch.
15–30 minFields, logic, branding, integrations — we get the full picture before we write a single field.
Same dayYour form and workflow are built inside your account by our team. You can watch, give input, or let us run with it.
1–3 business daysWe walk you through what was built, make any revisions, and hand it over. It's live when you say it's ready.
Same dayIncluded on yearly.
Available for everyone.
Concierge is built into every annual plan — no add-on fees, no upgrade required. Or get it as a one-time service on any plan.
- All Launch plan features
- 3 forms built by MakeForms experts
- Complex logic and conditional flows
- PDF generation + notification setup
- Multiple revision rounds
- Priority support throughout
- All Scale plan features
- 5 forms built by MakeForms experts
- Multi-account workflow setup
- Dedicated concierge point of contact
- Extended revision and support window
Get Concierge as a
one-time service.
Any plan, any time. Book a call with our team and we'll scope your requirements, give you a fixed quote, and build exactly what you need. No subscription change required.
- Requirements call with a MakeForms expert
- Full form built inside your account
- Conditional logic and multi-step flows
- Workflow setup — PDFs, notifications, integrations
- Revision round based on your feedback
- Handover walkthrough + documentation
What counts as
covered?
The complimentary Concierge builds included with yearly plans cover most real-world form needs. Here's a clear breakdown so you know exactly what to expect.
Everything you'd
want to know first.
What exactly does "built inside my account" mean? +
It means our team gets temporary access to your MakeForms account and builds everything directly in it — your forms, your settings, your integrations. Nothing is built on a staging environment and migrated over. When we hand it over, it's already live in your account and owned entirely by you.
How do I activate my Concierge builds on a yearly plan? +
Once your yearly plan is active, you'll find a Concierge booking link in your account dashboard. Book a call, come prepared with your requirements, and our team takes it from there. Launch yearly gets 3 builds, Scale yearly gets 5.
What if my form is too complex for the included build? +
We'll tell you upfront — before any work starts. On the scoping call, if your requirements go beyond what's included, we'll give you a clear quote for the additional scope. You decide whether to proceed. There are no surprise charges and no work begins without your approval.
How long does a typical Concierge build take? +
Most builds are completed within 1–3 business days after the requirements call. Complex workflows or enterprise integrations may take longer, which we'll communicate clearly during scoping. We don't give you a vague "a few weeks" — you get a specific delivery estimate before we start.
Can I use my Concierge builds across different forms? +
Yes. Each Concierge build covers one form and its associated workflow — notifications, PDF generation, integrations, and logic. If you're on Launch (3 builds) or Scale (5 builds), you can use each build for a completely different form with different requirements.
What if I'm not on a yearly plan? Can I still get Concierge? +
Absolutely. Concierge is available as a one-time add-on service for any MakeForms plan. Book a scoping call, we'll assess your requirements, and give you a fixed price quote. Most one-off builds are quoted within 24 hours of the scoping call.
Do I need to know exactly what I want before booking? +
No. "I need a patient intake form and I'm not sure what fields" is a perfectly fine starting point. The requirements call is specifically designed to draw out everything we need to know. Bring your rough idea, your existing process, or even just the problem you're trying to solve — we'll turn it into a spec.
What happens after the form is built? +
We do a handover walkthrough — a short call where we walk you through what was built, how to update it, and how to manage it going forward. After that, it's fully yours. We don't hold anything hostage or maintain a dependency. You have complete access to edit, duplicate, or modify everything we built.
Your forms. Built.
By us. For you.
Stop leaving it on the to-do list. Book a call and we'll have your first form live faster than you'd believe.